Following the motto 'everything from one source' a team of around 25 employees offer an excellent customer service. Our qualified hotline team are at your disposal world-wide. Spare part orders received until 4 p.m. and orders designated as „urgent“ leave our works the same day.
In order to give the "helpline" an additional remedy for a quick error localisation the majority of our machines is already fitted with a modem which should permit the service team to either establish a connection with the machine or with the production-guiding PC.
Regular maintenance increases the machine’s availability and permits a long-term stability of value. On request we will also carry out machine inspections on customer’s site upon which he will receive an explicit report with our recommended measures.
Guaranteed availability of spare parts, best-possible and quick supply, maintenance contracts, service inspections - all these services go without saying for us!
